Everyone, from executives to managers to part-time interns, can lead the way in changing our culture from one that puts pressure on everyone to be perfect, to one that accepts mistakes as part of life and encourages them as learning opportunities.
Privacy regulation in the United States has historically not been something business owners spent a lot of time worrying about – it’s been limited to…
Today, I’m going to share a video about teapots. No, not honeypots – teapots. Bear with me, there’s a good reason for it. Thanks to…
Over 100 Million customers of Capital One have had their data stolen. As usual, the fact that there’s a data breach isn’t surprising or newsworthy, although the scale of this one is above average. But looking closely at the details of the incident can tell us a lot about the state of things for the company that suffered the breach – and potentially offer important lessons for the rest of us.
Shifting norms always meets some level of resistance, because norms end up being both reflections and instruments of a community’s power structures.